Product

We use a very high quality photosensitive resin. This is cleaned thoroughly prior to shipping.

Supports can be removed by using either standard modelling clippers or a sharp craft knife. Please be very careful with delicate parts such as cables or wires, Resin behaves differently to hard plastic and will snap as opposed to bend. If you feel you are exerting too much pressure on the model, stop and rethink your approach, patience is key.

Superglue or epoxy must be used, plastic cement will not work on resin models.

Most modelling paints will work. We advise that all models are primed prior to painting. All acrylic and enamel techniques will work with these models.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Any fees or duties levied in the destination country are the buyers responsibility to pay.

Order lead times are detailed at the top of the website. We endeavor to get orders to customers early, but the advised times are those we will commit to. If you place a larger order of items of 1/48 or larger, we may be in touch to advise of a revised delivery date. Estimated delivery dates will be advised on your order confirmation email.

We use Royal Mail where we can, for heavier items we may use DPD or UPS.

Other

Product returns are accepted. Product defects can be returned free of charge, issues due the customer ordering the wrong scale etc can also be returned at the buyer's cost, a full refund will be given if the product is returned in its original condition. Breakages through mishandling are not covered as part of this policy. A photograph to support scale claims / issues will need to be supplied prior to a return being accepted.

We do not currently have a product suggestion system in place, as a small business we simply do not have the resources in place to manage the huge amount of requests that we receive. Any new product launches will be advised on our Facebook page and the shopfront of our website.